"I couldn't have done it without you" - Paul's Story

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Paul joined the Work and Health Programme in December 2018. He now has a permanent job as an Event Steward. 

Paul was originally referred to Prospect Training Services by Jobcentre Plus. Due to changes in his circumstances, he was looking for a change in direction career-wise. Initially, he considered self-employment but decided this would not be the best option for him.

Paul undertook Food Safety and SIA-CCTV training and was looking forward to receiving his certificates early in 2019. Whilst awaiting receipt of these his Change Coach worked with Paul to ensure his CV reflected the skills required for him to gain work in a security role. He was also given support by Prospect Training Services Employment Liaison Officer to improve his interview techniques. This gave Paul the confidence to carry out some intensive and focused job-search activity which resulted in him having several interviews throughout the UK.

Paul was offered a position in London, which unfortunately proved not to be financially viable. His Change Coach continued to support Paul to apply for work locally and encouraged him to liaise with a local security company to gain support and advice, following which, he decided to go for the full SIA Licence to broaden his scope for employment. His Change Coach referred him to a local training company and he started his training in April 2019 and continued to apply for security roles with a number of high profile organisations.

Following a meeting with the Employer Services Manager with Seetec Pluss, his Change Coach was given contact details of a security company who were recruiting for Event Stewards. The information was shared with Paul, who gave his permission to pass on his CV. Paul underwent two telephone interviews and was offered a role as a Steward at the Bristol County Ground.

Following this event, the employer gave fantastic feedback and promptly offered Paul a permanent role and he quickly worked his way up through the ranks.

Paul's confidence and enthusiasm have grown since gaining employment and he seems to be enjoying the variety of work and experience he has already gained in such a short period of time.

Paul wrote this wonderful letter about the amazing impact that the whole experience and finding employment has had on his life.

Paul's words

“I am writing with regard to the fantastic assistance I have received from Prospect Training Services over the last few months. Since being referred by Jobcentre Plus to the Work and Health Programme, I have had fortnightly meetings immediately following on from my initial meeting to discuss in greater detail my endeavours to find work.

“As I had (past tense!) been out of work for some time, Prospect Training Services assisted me with refreshing my CV and tailoring it to target specific employers and positions as they became available. When I was offered an interview, I was able to have a dress-rehearsal in interview techniques with one of the Advisors, for both telephone and face-to-face interviews.

“My previous work had included theatre and live events, so it was arranged for me to take my SIA Licence, meaning I could work front of house anywhere in the UK. Once I had passed all the exams and background clearance checks, I was helped to get a couple of interviews with local companies in a wide range of relevant work.

“Following a telephone interview with one company based in Gloucestershire and South Wales, instead of a second interview in person, I found myself being assessed 'on-the-job' at a one-day cricket match in Bristol. I was thrown in at the deep end and because of my licence, I was given a position pitchside. Not only was I offered the job during the break between innings, I got paid! The staff at Prospect Training Services were able to read through my contract before I signed it to ensure I was being treated fairly and that all boxes were ticked.

“Since then I have worked more sports matches, including football with Bristol Rovers, and also a music event at the Victorious Festival, Portsmouth (with 140,000+ attendees). I have managed to work my way up through the ranks to have responsibility for my own stand and additional staff at Bristol County Ground. Coming up, the company will be providing stewarding, player protection and gateline security for the rugby season, though I hope to be continuing my current role working the touchlines.

“I would like to extend my heartfelt thanks to everyone at Prospect Training Services, not only for their efforts in giving me the confidence in myself to get back into work and not sell myself short but also for the ongoing support they are providing for as long as I need it. If I have a question about a change to my contract, changes to conditions (hopefully because of promotion!) or just want to discuss something, I know they are only a phone call or email away.

“Once again, thank you to everyone involved. I couldn't have done it without you!”

The Work and Health Programme is co-financed by the European Social Fund. Names and photos have been changed.