We are so delighted to welcome our new Pluss CIC Chief Operating Officer, Mark Harrison.
We caught up with Mark to find out what makes him tick and his vision for the future of Pluss
Tell us about your new role as Chief Operating Officer…
"My role is to lead and work closely with colleagues in all the operational and central functions across Pluss CIC. We want to deliver the best possible results for the contracts we deliver and ensure our clients get a quality service whilst working with us. Along with supporting the pillar and group to grow organically and into new business, I want to ensure there are opportunities for the teams to develop and progress".
What was your first job and how did you get to where you are now?
"I was an Administration Officer in Jobcentre Plus working on the frontline, ‘signing customers on’ to ensure they met the qualification requirements to receive their benefits.
"I would like to think through hard work, being pro-active and never shying away from challenge, along with being passionate about making a difference, I have taken opportunities as they have risen. There's been knock backs along the way but I always try to learn from these. I like to push and test myself in all things I do in business or personal life. Also, I have never forgotten my roots and I've used those lessons learnt as I have progressed through the different roles during my career.
"I am a people person and have a good understanding of the many roles within our business and the work that we do that makes such a positive difference to people's lives. Yet I am always continuing to learn in in order to develop myself".
Favourite thing to do after work?
"Spending time with family... or in my wife and children’s eyes, taking them to some sort of activity, swimming, netball, horse riding etc!"
What advice would you give to someone who is looking for work at the moment?
"Stay positive and focused - there will be an opportunity for you. Never give up".
Who inspires you and why?
"Winston Churchill, mainly for his refusal to give in in the face of adversity and when things were not going well. Again, never give up, there is always a solution and a positive outcome".
Favourite food, film and place?
"Parmo – Teesside Delicacy (you will probably need to Google it). Braveheart, Orlando".
Top tip for surviving Covid-19 lockdown?
"Take it day by day, and where possible ensure you have as much contact with loved ones and friends (within social distancing guidelines, of course)".
If you could do one thing to change the world, what would it be?
"Equality and opportunity for all, but most importantly people to be kind to others. As my late Granny said, from an early age, 'kindness costs nothing'".