Mr P came to Seetec Pluss last year. He had been unemployed and struggled with anxiety, depression and learning difficulties.
Mr P had had a difficult relationship with alcohol and mental wellbeing. He had used numerous support services over the years but had felt let down and never truly supported. As a result, he was a little untrusting to begin with and didn’t quite feel comfortable using external support services.
Since the Covid-19 isolation period was introduced, Seetec Pluss contacted Mr P weekly to help him manage his wellbeing. Although Mr P was made aware of local community support available if he needed it - he politely declined on each occasion.
To their surprise, Mr P contacted his Change Coach unexpectedly to say that he was struggling and needed help. He had no food items left and his next Universal Credit payment was not until the end of April. He was distressed and ‘unsure if there was anything that could be done’.
Mr P was relieved when he was reassured by his Change Coach that they could arrange for food items to be delivered. A referral was completed to the local community food bank who were offering a priority service for Work and Health Programme participants.
His Change Coach received another phone call from Mr P a few hours later to inform them that ‘three huge bags’ of food items had been delivered. He was overwhelmed, appreciative and thankful for the support he had been given.
The Work and Health Programme is co-financed by the European Social Fund.
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